Privacy Policy
RepayRight is a referral service operated by ReferSA.
Who we are
RepayRight is a referral service operated by ReferSA. We connect people who ask for help with their debt to Debtsafe (Pty) Ltd, an NCR-registered debt counsellor (NCRDC1078).
What we collect
Your name, surname, SA mobile number, optional email address and optional SA ID number; quiz answers, province, preferred call time, consent version and time; and technical/campaign data such as browser information, UTM parameters and click IDs. Early exits store only an anonymous reason and brand variant, with no personal details or answers.
Why we collect it
To pass your enquiry to Debtsafe (Pty) Ltd, NCRDC1078, so they can contact you about debt review.
Who we share it with
Only your name, surname, mobile number, email address and ID number (if given) are shared with Debtsafe (Pty) Ltd. Campaign and traffic data is never shared with Debtsafe. We don't sell your data. Service providers who host our systems may process it on our behalf under appropriate safeguards.
Your optional ID number
Giving your SA ID number is optional. It is stored securely and used only so Debtsafe can find your file.
Legal basis
Your consent, which you give on the final step of the assessment.
How long we keep it
Only as long as needed for the referral and for legal and record-keeping purposes — for example, up to 12 months — after which it is deleted.
Your rights under POPIA
You may ask to access, correct or delete your information, object to its processing, or withdraw your consent at any time. You may also lodge a complaint with the Information Regulator of South Africa.
Security
We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.